Contact
For anything about bookings, payments or how counselling works. For urgent help, please see crisis support.
Response times
Enquiries are answered within two working days. Messages are not monitored overnight or at weekends.
Already a client?
If you have a paid online chat session, the quickest way to reach your counsellor is through secure messaging in the app.
Book a session or sign in to manage your bookings.
In crisis?
This inbox is not an emergency service. See crisis support for free helplines available 24 hours a day, or call 999 if you are in immediate danger.